
Since I will stay in New Zealand for coming 6 months. I think I should have a NZ number, and I find out Vodafone prepay have $15 credit bonus for new prepay customer. $5 come with the sim-card and $10 after completed online customer profile. SOUNDS GOOD doesn’t it? But the problem is the “online customer profile” page never shows out…. EVER! It takes almost forever to load and then it stops loading and stays in the same page at the end. After 2 or 3 times clicking on the “fill out customer profile now” it automatically logs out, so everything back to beginning again. I been trying before Christmas until now. It still the same…. I don’t think is the hosting or my internet connection problem because other pages are loading fast.
I did call “777” for customer services, but they can’t help… I did send a complaint by email on Christmas day. It might be not a good idea to do that on Christmas day, but I didn’t ask them to fix immediately. I just hoped they would do something after they Christmas holiday…. But New Year is tomorrow, everything is still the same… Vodafone, you really disappointed me. I hope I have never procured your services previously, but is too late now…. I can’t have my refund. I feel like I am in a Scam….
I have a question for everyone who have reads this; has anyone had the same problem as I do? Or has it only happened to me?







